News & Updates

Incident Reporting: Is it really helping?

Incident Reporting (IR) in healthcare refers to any of a number of patient safety event reporting systems that rely on those who become aware of events to provide detailed information describing any accident or deviation from policies or orders involving a patient, employee, visitor, or student on the premises of a healthcare facility. It includes […]

Plain Talk about Pay for Performance – 37 numbers you need to know

The complex set of measures that comprise the three major CMS programs known as Pay for Performance can be overwhelming, as I started to discuss in my earlier blog post on Hospital-Specific Reports. Let’s continue to simplify all the information. It’s really not that hard, although wading through the multitude of documents that describe the […]

Look in the Basement to Reduce Infections

For the past 21/2 years as a hospital operations and quality and safety consultant, conducting a tour of our clients’ central sterile supply department (CSSD) has become a routine part of my job. I’ve seen remarkably high-quality and efficient operations that are clearly best practice. On the other end of the spectrum, I’ve seen some […]